Reservations Policy

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INFORMATION FOR A GREAT STAY

Check-In / Check-Out

Check-in time is 3 p.m. Check-out is 12 a.m.

Early Check-In / Late Check-Out

Check-in begins at 3 p.m. If you arrive prior to 3 p.m., we request that you check your luggage with the Bell Desk, and spend some time enjoying our restaurants, casino, and other attractions until your room becomes available. Late check-out is 2 p.m. and available for a fee. Please contact (66) 87 908 5322 for availability and rates. 

Deposit Information

The first night's room rate plus taxes will be taken at the time your reservation is made.

Rate Change Fee 

If you book on poipetresort.com and find a lower rate for the same dates later, please call 66 87 908 5322 and we'll be glad to lower your rate (Baht 100 change fee applies).

Occupancy Fee

There is a charge for extra persons (above 2) in the room of Baht 500 per night, regardless of age.

Cancellations

Poipet Resort requires a minimum of 48-hours notice prior to your scheduled arrival date for a full refund.

Rollaway Beds

There is a Baht 800 per-night charge for rollaway bed requests, Please contact This e-mail address is being protected from spam bots, you need JavaScript enabled to view it